Support is here to help!



Why Reach out to Support? 


Here are just some of the things you may reach out to Support about:

  1. Importing your Contacts - We do this for you!
  2. Listings Questions
  3. Help with using myTRIBUS or your Website
  4. Password Help
  5. Domain Mapping - Using a custom domain for your website and email
  6. Resource Questions
  7. Website Questions 


How to Create a Ticket


To create a ticket you can send an email to [email protected] 

When you send an email you will get a confirmation email that a ticket has been created.

Make sure to clearly explain your issue, screenshots and links can help to speed up the process.


You can also visit our Support Portal to create a ticket: https://helpdesk.tribus.com/support/tickets/new


You can view the status of your tickets here: https://helpdesk.tribus.com/support/tickets


Need Immediate Help? 

You can also reach out to support using the live chat feature from myTRIBUS by clicking
Live Chat in the bottom right! 

You can also give us a call at (312) 957-8846


We are available for Live Support Mon-Fri 7am MST - 7pm MST